Responsible Gambling Policy

At Night Luck we take responsible gambling seriously. We want play to remain safe and enjoyable, so we provide a clear set of protections and easy-to-use tools that help you control how, when and how much you play. This page explains our approach, the controls available on your account and where to get further support if you need it.

Player protection principles

We aim to prevent gambling from becoming a problem by combining proactive monitoring with customer controls. Our approach focuses on informed choice, early intervention and support. We use activity monitoring to identify signs of harm and offer tailored options designed to reduce risk while respecting your privacy.

Activity-control tools

You can manage your play directly from your account. These tools give you instant control and are available at any time.

Key controls

- Deposit limits: set daily, weekly or monthly deposit caps to keep spending within your budget.

- Loss and wagering limits: limit the amount you can lose or wager over a chosen period.

- Reality checks: enable session reminders that notify you after a fixed time (commonly every 15-60 minutes).

- Session logout: automatic session end options are available to encourage breaks.

Deposit limits

You can set and change deposit limits via the cashier or responsible-gambling area of your account. Increasing a limit usually requires a cooling-off period before the higher limit takes effect. We recommend choosing limits you can comfortably afford and reviewing them regularly.

Loss limits

Loss limits stop play once you hit a preset negative threshold for a day, week or month. These limits help prevent chasing losses and give you a clear cap on potential short-term outlays.

Time limits and account breaks

Short breaks are effective for regaining perspective. You can set temporary time-outs from 24 hours up to 30 days. For longer-term breaks, consider self-exclusion (see below). Reality checks and voluntary session limits support healthier routine play.

Self-exclusion and account suspension

If you need a longer break, you can self-exclude for a fixed period (for example 6 months or more). During self-exclusion your account will be suspended and access to the site blocked. If you prefer, contact our support team via the help centre for assistance with these options.

Signs of problematic behaviour

Watch for changes such as spending more than planned, borrowing to gamble, lying about play, neglecting work or family, or feeling unable to stop. If you notice these signs in yourself or someone else, please seek help and use the tools available in your account.

Tips for maintaining control

Set realistic deposit and loss limits, use reality checks, schedule regular breaks, avoid gambling when stressed or tired and never chase losses. Treat gambling as entertainment with a fixed budget rather than a way to make money.

Professional help and support organisations

If you need external help, organisations in the UK such as GamCare, BeGambleAware and Gambling Therapy offer confidential advice, self-assessment tools and referral services. If you prefer to speak with us first, NightLuck customer support can explain how to apply limits or self-exclude and point you to appropriate resources.